Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal data when you create an account, place bets or use any services on our site. We take your privacy seriously and aim to be clear about what information we hold and why we process it.

Types of data we collect

Personal data

When you register and use our services we may collect personal information such as your full name, date of birth, address, email, telephone number and copies of identity documents where verification is required. We also record account credentials and any preferences you provide.

Technical data

We collect technical information including device type, browser and operating system, IP address, approximate location, language settings and pages viewed. This data helps us run the site, detect fraud and improve performance.

Transactional data

Transactional records include deposits, withdrawals, bets, wins and losses, payment method details, currency chosen and timestamps of activity. We keep these records to maintain your account, deal with requests and meet legal obligations.

How we use your information

We use your data to provide and manage your account, process payments, perform identity and age verification, prevent fraud and money laundering, and to comply with legal and regulatory requirements. We also use information for customer support, to send transactional messages and to improve our services. Where we rely on consent for marketing communications, you can withdraw consent at any time.

Data protection and storage

We protect personal data using technical and organisational measures such as encryption in transit, access controls and secure hosting. Access to personal information is restricted to staff and third parties who need it to perform services. We retain data only for as long as is necessary to support the provision of services, fulfil legal obligations and resolve disputes.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, analyse site usage and deliver a functional experience across devices. Some cookies are essential for account security and payments, while others are used for analytics and personalised content. You can manage cookie settings in your browser, though limiting cookies may affect functionality.

Your rights

You have rights under data protection law including the right to access the personal data we hold about you, to request correction of inaccuracies, to request deletion in certain circumstances, and to object to or restrict processing. You may also request a copy of your data in a portable format where applicable.

Access, correction and deletion of data

To exercise your rights, contact our Data Protection team at [email protected]. We will verify your identity before acting on requests and will respond in line with applicable law. If you have unresolved concerns you may raise them with a supervisory authority in your country.

Information sharing and third parties

We share data with third-party service providers that perform services on our behalf including payment processors, identity verification and fraud prevention providers, hosting and analytics vendors. We may also disclose information where required by law or to protect our rights. All third parties must meet appropriate data protection standards.

Privacy policy updates

We may update this policy from time to time. Material changes will be notified via your account or by other reasonable means. The current version on our site is the authoritative privacy statement.