1red Casino – Responsible Gambling Tools & Support

At 1red we take safer gambling seriously. We want players to enjoy their time with us while keeping control of their play. This page explains the principles we follow and the tools available to help you manage your account, deposit and play responsibly.

Our player protection principles

We believe in clear, practical safeguards that support controlled play. We promote transparency around limits and controls, act quickly on requests for account help, and support customers who need to pause or stop play. Our team is trained to respond to concerns and to make sensible, proportionate interventions when required.

Activity-control tools

You can manage your activity using the controls in your account. These include deposit limits, loss limits, session reminders and temporary time-outs. Use the account settings to set or reduce limits at any time, or contact support if you need assistance.

Deposit limits

Set daily, weekly or monthly deposit limits to suit your budget. Limits can be reduced immediately via your account or raised after a short cooling-off period. We recommend choosing a level you can comfortably afford and reviewing it regularly.

Loss limits

Loss limits cap how much you can lose over a chosen period. They work alongside deposit controls and help prevent chasing losses. Loss limits are visible in your account and can be adjusted by contacting support where further checks may apply.

Time limits and session controls

Use session reminders to avoid extended play. You can set automatic session time limits and receive notifications when a session is ending. Account breaks let you take short pauses without fully excluding yourself.

Self-exclusion and account restrictions

If you need a longer break, request a temporary or permanent self-exclusion. Self-exclusion blocks access to your account and disables marketing contact from us. To lift a self-exclusion, follow the specific reactivation process which includes a cooling-off period. Please note that self-exclusion with us applies only to your account here and does not automatically apply to other operators.

Recognising signs of problematic behaviour

Watch for changes such as spending more than planned, borrowing to gamble, feeling anxious about play, or neglecting commitments. If family or friends express concern, take it seriously and consider using limits or a break.

Tips for keeping control

Set strict deposit limits, use session reminders, stick to a budget, never chase losses and avoid gambling when stressed or under the influence. Treat gambling as entertainment, not a way to make money, and review your activity regularly using account statements.

Professional help and support organisations

If you need further support, contact a national organisation for confidential advice. In the UK you can find help from organisations such as BeGambleAware, GamCare and the National Gambling Helpline. If you require urgent help, seek local emergency services or a healthcare professional.